Online Courses & Memberships — Terms & Conditions

By purchasing an online course or joining a Femme Music membership, you acknowledge that all content is delivered digitally. Due to the nature of digital products and immediate access to materials, no refunds are offered on courses or memberships.

Monthly and annual memberships may be cancelled at any time with one month’s notice. Access will remain active until the end of the current billing period.

If your membership includes a bonus one-on-one session, a minimum of 48 hours’ notice is required to reschedule. One (1) make-up session may be offered at Mel’s discretion. Missed sessions without notice are forfeited.

By completing your purchase, you agree to these terms and understand your responsibility to manage bookings, attendance, and cancellations accordingly.


Booking, Cancellation & Session Terms

• All sessions must be completed within the school term in which they are purchased.

• Sessions not used within the applicable term will be forfeited and cannot be carried over.

• A minimum of 48 hours’ notice is required to cancel or reschedule a session.

• Cancellations made with less than 48 hours’ notice will be charged in full.

• Rescheduling is permitted only within the original term of purchase, subject to availability.

• Late arrivals will result in a shortened session — sessions will still finish at the scheduled time, with no overtime offered.

• Sessions are non-transferable and cannot be gifted or reassigned once booked.

Session Delivery

• Sessions are available in person at the West End studio (Brisbane) or online via Zoom.

• Please ensure you arrive on time and are ready to begin at your scheduled start time.

Queensland School Term Dates (2026)

Sessions must be booked and completed within the relevant term:

Term 1: Tuesday 27 January – Thursday 2 April

Term 2: Monday 20 April – Friday 26 June

Term 3: Monday 13 July – Friday 18 September

Term 4: Tuesday 6 October – Friday 11 December

Coaching Disclaimer

All coaching, classes, and content provided through Femme Music, Femme Music Club, and associated programs are offered for educational, creative, and personal development purposes only. They are not a substitute for medical, psychological, therapeutic, or professional mental health care.

Participation in coaching, group sessions, and creative practices is voluntary and undertaken at your own discretion. You are responsible for your own physical, emotional, and mental wellbeing, including seeking appropriate professional support where needed.

While this work can be deeply supportive and transformative, results will vary. No guarantees are made regarding specific outcomes. By engaging in coaching or membership offerings, you acknowledge that you are choosing to take responsibility for your own growth, boundaries, and decision-making.

This space is designed to support creative confidence, expression, and self-trust — not to diagnose, treat, or manage mental health conditions.